Contact Us
BEFORE contacting Customer Service
please
visit the new FAQs page.
* The FAQs page also contains important bulletins and notices every member should read!
We've
taken the time to cover every frequently asked question (and even more) you might have and include HOW TOs to help
you use and navigate GunsAmerica. We update the FAQs regularly to make sure all topics and questions are answered.
To save yourself time and aggravation, please read the FAQs before contacting customer service, and check the FAQs page regularly for updates and important notices. Keeping in mind
if you contact customer service
with a question that is answered in the FAQs your email to customer service will be answered with a reply that
contains a link to the FAQs page.
HOW LONG WILL A REPLY FROM CUSTOMER
SERVICE TAKE?
On most occasions Customer Service will reply to your email within hours or minutes.
However, depending on many factors, it may take 24-72 hours to get a reply.
Replies may take longer on weekends and holidays.
Sending multiple emails on the same subject will NOT get you a faster reply.
Emails are answered in the order they arrive.
Please be patient.
And we promise; your email will be answered by a human, not a computer.
Thank you.
* When
sending an email to customer service in regards to your account, always identify yourself with your Login ID or the email address used in registration. Not supplying this information may prevent us from sending
a timely and accurate reply. Thank you.
This page uses a special "script"
(also known as "active content") to block Spammers from sending email to our address. If you cannot see
our email address above, you will need to temporarily "unblock" scripts and active content to see our
email address and send an email.
If you would like to send a note to us via snail mail, please email customer service for the address. If you need
our PAYMENT address you MUST tell customer service this when you send the email. |
