GunsAmerica 6.1 – How to Use My Classifieds and Messaging

by Administrator on September 21, 2011

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This is an explanation of how a transaction evolves and is reported in the GunsAmerica 6.1 interface using Classified Ads. The main change is that “Ask Seller a Question” and “Buy It” are now combined in My Classifieds so that you may seamlessly contact a buyer or report a sale from either one.

The images below are clickable to see a bigger one. We are using a smaller image to make the page more navigable. There are examples below of all of the admin screens in My Classifieds, and samples of the emails that go to both buyer and seller on a “Buy It” or “Ask Seller a Question.”

You will notice right away in My Classifieds that the old “Offers” tab and screen is gone. To replace it is the Admin Tab and the View Offers tab. On the Admin Tab there is mostly the same Options flyout that you are used to, but there is NO LONGER A GA SOLD OPTION on it. Reporting GunsAmerica sales is now done entirely through the View Offers system, and there is a link to it on the Admin tab as well, though the View Offers tab is more expedient. The “Sale Pending (Hold) remains the same. It puts a notice on the listing but does not report a sale or invoice a sale. The “No Longer Available” option should be used for guns/items that were sold by other than GunsAmerica, or for listings you just want to remove. WARNING: Not reporting sales in whole or in part on GunsAmerica will result in account suspension.
The View Offers tab combines the contacts from the “Buy Its/Backup Offer” and the “Ask Seller a Question.” Note that there is also an option for “Not on this List.” This is to report sales that came as a result of your listing on GunsAmerica that were not done through our communication system. These could be buyers who called your store because you are a Trusted Seller and have your phone number and/or website on your store banner, or walk-ins who said they saw the gun/item on GunsAmerica. Every sale that is attributed to GunsAmerica must be reported.

This is the screen you will see once you select a contact from the list in My Classifieds on the View Offers tab. Note that you can change the sales price and shipping to reflect the actual amounts so that you are invoiced correctly.

This is the screen you get when you click “Not on this List.” It gives you a review of the contacts that did use the system, and you can plug the price and shipping into the sales fields if you don’t see it in the top list. If you list the buyers email and name, we will look them up in our system for a GunsAmerica account so they can leave you feedback. If they don’t have a GunsAmerica account we will allow them to create on, and then they can leave you feedback.

The “Ask Seller a Question” messages will still come into GunsAmerica Messaging. They are also still forwarded to your email. You may “Reply” to your email to answer the buyer (your reply will pass through our system and be logged in Messaging) or you may click the message to answer the buyer in Messaging. If you choose the latter, you may send the buyer an official “Offer to Sell” along with your answer. This system works very well.

This is the email that the seller gets on “Ask Seller a Question.” The top yellow button is “Compose Offer to Sell.” This can get a buyer off the fence and force them to say yes or no.

When you answer a buyer through GunsAmerica Messaging this is the screen you get that can also be used to extend an “Offer to Sell.”

This is the email the buyer gets when you use “Offer to Sell.”

My buying has been cleaned up considerably. Note that there are two types of inquiries here. The top one is a “Buy It/Back Up Offer” from the buyer, and the bottom one is the seller initiated “Offer to Sell.” The buyer will answer the seller from this screen formally, but can also reply to the emails as normal. The seller is ultimately responsible for reporting the sale.

This is the email the seller gets when the buyer accepts the “Offer to Sell.” Please note that this is NOT REQUIRED to complete a sale through “Ask Seller a Question.” Just by virtue of having contacted the seller, this buyer will come up in the View Contacts tab in My Classifieds. The “Offer to Sell” system is merely a selling tool. The buyer also gets a confirming email.

This is the email that the seller gets on a “Buy It” or “Backup Offer.” You can confirm or reject the sale, and report a nonpaying buyer. Reject Sale will restore your “Buy It” button on the listing, and the nonpaying buyer button will bring you to the “Report Nonpaying Buyer” page in the GunsAmerica admin, where you can restore a removed listing and request a refund or credit for your invoice.

{ 170 comments… read them below or add one }

Jerry W. Hollifield September 21, 2011 at 11:49 am

I am not sure i understand it all but will figure it out in time..

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Administrator September 21, 2011 at 12:23 pm

We are hoping that in practice the system is now intuitive enough that there is nothing to figure out. The emails will drive most tasks you need to do and they should make it extremely easy to do them.

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James Russell September 22, 2011 at 6:34 pm

Time will tell, sometimes trying to simplify computer issues is helpful, sometimes only confusing to us old guys.

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pat September 23, 2011 at 8:04 am

I do not like that i no longer get the buyer email address or phone.This has been a usefull information.Hope that you can change that .

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Administrator September 23, 2011 at 11:19 am

There are two reasons for this. One is that the buyers have complained about privacy, that they are giving up their home address in many cases before they have made a deal, and the other is policing sales. If everyone reported sales correctly under the honor system, as the original GA was designed, it would be fine, but people don’t. It is just a harsh reality that people aren’t as trustworthy as we originally thought. The upside is that it is more fair for the honest sellers who do pay. When a competing seller isn’t paying, that seller can sell the gun $20 cheaper, which is often the difference in sale or no sale. This is an even playing field.

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preston beal/guns galore bozeman montana September 23, 2011 at 11:00 am

sucks, had an offer, backed our now costs $2.00 to reinstate the item on the page. May be able to figure it out.

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Administrator September 23, 2011 at 11:21 am

That’s not true actually. You can use the non-paying buyer link and it will be restored seamlessly, and it will suspend the stiffs account.

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roborex2 September 24, 2011 at 7:35 am

For some reason I no longer receive daily emails from GA listing items for sale. Didn’t opt out and miss that. How do I restore that service?

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Administrator September 24, 2011 at 8:13 pm

This is the third report of wishlist failures so we’ll figure it out.

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terminalguns September 24, 2011 at 12:52 pm

hey my wishlists stopped whats going on?

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Administrator September 24, 2011 at 8:12 pm

Not sure we’ll figure it out.

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Todd September 24, 2011 at 4:15 pm

anyone having any issues updating your profile with your cell number? it keeps telling me to enter a valid number.

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Administrator September 24, 2011 at 8:12 pm

Try putting dashes between the numbers. It kinda does say that.

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Bill Carter September 24, 2011 at 4:35 pm

I am not computer literate and I don’t expect that to change. I need to be able to speak directly with the seller or this system, which I have never before used, will not work for me. I buy guns often, and after learning how to look at the inventory, I love the huge selection, but I need to talk to the seller!

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Administrator September 24, 2011 at 8:11 pm

Then register and use ask seller a question.

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arthur September 24, 2011 at 6:30 pm

for some reason i’m not receiving my wishlist

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John Longhi September 29, 2011 at 3:29 am

I have to go out and hire a lawyer now ,Remmember Honda, KEEP IT SIMPLE!!

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Robert Gerken September 24, 2011 at 11:28 pm

Why are you changeing things and making them more complicated. g whiz I was just getting somewhat aware of the old confusing format.

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Administrator September 25, 2011 at 12:32 am

So it would be less confusing. ;)

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Donald Mallory September 25, 2011 at 1:21 am

I made an offer to purchase a pistol and have received no response. Did I do something wrong?

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Administrator September 25, 2011 at 3:39 am

If you didn’t get a confirmation email check your spam folder.

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ken lillibridge September 25, 2011 at 9:41 am

some sellers do not post enough pic and do not give detailed info on their guns (I buy collectable) used to get sellers phone so I could call and ask ?’s now can’t, now seldom get an answer to my ? doesn’t work for me.

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Administrator September 26, 2011 at 9:52 am

If a seller doesn’t answer you, you should contact customer service. It could be an orphan listing. Once you make an inquiry you can ask the seller for their phone number.

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Gary Roth September 25, 2011 at 12:07 pm

What does it cost to advertise and sell my rifle on Gunsamerica.com ?

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Administrator September 26, 2011 at 9:51 am

If it is under $1000 it is $20 for a normal free account and free posting, only after you sell it.

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RJS September 25, 2011 at 6:42 pm

Did you ever fix the book mark section so you can remove old stuff, it is useless the way it is, not even listed in date order the items just listed radomly. Also in the wish list besides the general classification you should include the model of the gun the person is seeking. I looking for Ruger Vaquero 44 mag, and getting every SA Ruger listed. Likewise looking for a Browning 1886 and getting all Browning Rifles listed. Complained abvout these 3 years ago and still waiting for a fix

Thanks,

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Administrator September 26, 2011 at 9:50 am

It was never broken just scroll to the right. It has an issue with long titles that bump the page over. Someday we’ll fix that…

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Don Johnson September 26, 2011 at 5:55 pm

Thanks.

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Don Johnson September 26, 2011 at 5:55 pm

Looking for a military issued 1911 .45 cal Colt pistol.

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B Carder October 10, 2011 at 8:25 pm

I was just about ready to begin to figure out how to list one..

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csmron September 26, 2011 at 7:21 pm

looking for a S&W model 65 or 66 3 inch round butt.

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Scott Tyree September 26, 2011 at 9:20 pm

I want to list & sell a Crimson Trace Laser grip for a S&W J frame revolver. I had my 642 given an action job by S&W, and I decide to go with the regular boot grip, instead of the original CTLaser grips. I want $175 firm, which includes a battery.

So, how do I do this? Please send the information to me via my email address. I do not have paypal, but I do have a credit card.

Thank you,
A real newbe,

Scott Tyree

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Administrator September 26, 2011 at 10:14 pm

You just register and list it for sale.

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T Partridge September 27, 2011 at 1:40 am

Is the Feedback area down or under repair? When I click leave feedback, it takes me to my messages area. It has worked in the past for me, just not now.

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Administrator September 28, 2011 at 12:04 pm

It shouldn’t work any different but we will look into it.

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T Partridge September 28, 2011 at 6:50 pm

Thank you….I click leave “leave feedback” for the seller when I am at the my buying section and it sends me to the “my messages” screen. No way to leave the seller feedback. Let me know…

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T Partridge September 28, 2011 at 6:52 pm

revised…….it sends me to the “My GA” screen, Buying and Selling screen. thx

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Ric70506 September 27, 2011 at 10:25 am

I have read this entire section and still don’t understand something. Anyone who sees my listing and wants to ask a question can do so by “asking the seller a question”. I have gotten several inquiries like “Is this item still available”, etc.. I respond to them and never hear back from that person again. What am I suppose to do under this new system to clean up my messaging when I have gotten an inquiry that was NOT an offer to buy and/or did not result in a sale? I don’t see a tab or way to deal with this situation. Thanks.

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Administrator September 28, 2011 at 12:04 pm

We can’t really put in an ignore button. Or “move on”. Both answers would be correct.

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Lawrence Zendler September 27, 2011 at 1:37 pm

straightforward enough.

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Bill McPoyle September 27, 2011 at 1:46 pm

I like the old addage, if it aint broke, dont fix it, and that applies here, to taking (sold on Ga) off !
I guess I will figure it out in time, but GA may lose, to dishonest sellers this new way! WHY WHY ???

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Administrator September 28, 2011 at 12:03 pm

It is an unfortunately reality Bill. But at least it is now a level playing field for people like you who pay. It is all how you look at it.

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Alan Serlin September 27, 2011 at 2:01 pm

Hi, I think it would be really cool to have a “wanted” sight ! Then others could E-mail or call me & we could make a deal ! What do you think ??
Thanks, Alan

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pat September 27, 2011 at 3:56 pm

You now want shipping amounts.Do you now charge for the price of the sale,AND the shipping?

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Administrator September 28, 2011 at 12:02 pm

Are you that worried about your 30 cents lmao?? No it is just to let the buyer know.

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Jeff September 27, 2011 at 5:40 pm

Hi, Have been off line with guns america for a couple of years now.
Anxious to get going again,
Thanks for the site,
Jeff

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Jeff September 27, 2011 at 5:41 pm

Looking forward to advertizing more guns,
Jeff

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Nicholas P. Holder (Coastie Nicholas) September 27, 2011 at 7:10 pm

To Gunsamerica

It will take some time to study all of the changes thoroughly, but at first glance they make a great deal of sense. They also address the problem of how to make an offer for a particular firearm, which is available for immediate purchase, but you want to offer the seller less than the “BUY IT NOW” price. Before, the buyer would have to send a message to the seller, to tell the seller what he was willing to pay for the firearm, and to see if the seller would agree to accept the lesser amount.

If so, then the seller would still have to go back into his own listing and reduce the listing price to what the buyer was willing to pay him, following which the buyer would have to jump back on and commit to buying it at the new price listed.

There had to be a better system, and this seems to help fix that!

Nicholas Holder

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Administrator September 28, 2011 at 12:01 pm

They actually don’t have to. The interface allows them to alter the final sale price at time of reporting the sale.

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Jay September 27, 2011 at 10:28 pm

Preparing to place my Browning Mod-12 on GA for sale:
It’s a really nice gun, Browning Model -12, Limited Edition Grade-V, 28 Guage, authentic 99%, absolutely beautiful walnut stock and forearm, can’t find a single blemish on the entire gun . . . super nice shape. Only 5000 made in 91-92, this one has a 02XXX-NM972 Ser. No.
Keep an eye out for it, want to get some pics on here as well, of course!

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Kevin Fink September 28, 2011 at 12:19 am

Since you upgraded I can not open an add to look at it offer to buy or inquire. I have used Gunsamerica for years and now will have to find other sources unless you can fix the problem so I can use the website again.. Kevin

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Administrator September 28, 2011 at 12:00 pm

You should email customer service. It could be a nonpaying buyer report was filed on you.

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Gary September 28, 2011 at 4:25 pm

What happened to the wish list emails I used to receive daily?

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Dave September 28, 2011 at 6:09 pm

How do I edit the payment type. It says in my ad credit cards. I see no where to edit this.

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Administrator October 1, 2011 at 8:46 pm

It is in your seller details on My GunsAmerica.

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KenJ September 29, 2011 at 2:48 pm

You do have WARNING: Not reporting sales in whole or in part on GunsAmerica will result in account suspension. When a seller reports a sale, does that automatically delete the ad? If so, what do you do about sellers who do not respond and leave their ads up, seemingly forever, and waste valuable time and effort? This has happened in at least 3 cases for me and when I reported it to GA I was literally told that it was MY problem by continuing to try and contact a seller who won’t respond.

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adam bortz September 30, 2011 at 12:21 am

to purchase firearms on this site do you have to have a FFL? also can i have the firearm shipped right to my home or do i have to go to the gun shop and have them receive it? when i purchase something how would i go about paying and or doing so? im a first timer for this please gimme some help thanks for you time!!

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L September 30, 2011 at 2:26 am

I would like to purchase an item but can’t find your email address for the web site: GunsAmerica.

Could you please send it to me.

Thanks

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Paul September 30, 2011 at 10:33 pm

If GA’s website isn’t working properly and easily, but the Dealer and I made a deal…. and I have the firearm, how do I give them a positive review despite the non payment through GA. I had to go through their personal link and call them for confirmation, but dealing with them was easy, I just want to return the favor with a good review for them on GA.

-SGT Paul Snader

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Chuck Renner October 1, 2011 at 1:37 pm

Everytime I try to look at a gun the listing comes up invalid. I think they made this to compicated. Look at the blog instructions.

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Mark Boetel October 1, 2011 at 3:59 pm

I have been a member for 5 or 6 yrs. I’m happy that you are improving you website. I look forward to my daily wishlist of various guns. Since you have implemenyed this new program I only get my wishlist maybe 1 or 2 times a week. I’M COMPUTER CHALLANGED !! If u could send me an e-mail on how to get back to my daily wishlist , my kids will help me. If you could help on your end that wood be great too. Thank you very much, Mark

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james keathley October 2, 2011 at 9:24 am

love the new changes

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Administrator October 2, 2011 at 6:12 pm

Yay, thanks.

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David Jernigan October 2, 2011 at 7:37 pm

I have had nothing but ease of use and exactly what I ordered. However, I don’t know the laws about buying and/or selling semi-autos through the mail. I am looking to purchase a used Glock 23 40 caliber semi-auto. Obviously I want the best price for the best piece of hardware I can get. I would apreciate any and all feedback, positive and negative about used gun purchasing. Thank you and long live the 2nd ammendment.

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Administrator October 2, 2011 at 10:35 pm

You just have to find one you want and have it shipped to a dealer in your state who will transfer it legally to you.

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Gene October 4, 2011 at 7:49 am

I have a non paying buyer but cant find the customer support link to remove the sales charge

Gene

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Administrator October 4, 2011 at 1:56 pm

It is in the My Classifieds part of the admin screen.

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dan October 4, 2011 at 11:22 am

keep rockin

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Richard Green October 6, 2011 at 11:49 pm

Do what?

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Mike Hos October 7, 2011 at 8:48 am

I found something that I would really like to buy. The auction is over, but it doesn’t look like the item sold. How do I contact the seller to see if they still have the item to sell? When I click on “contact seller” it won’t let me do anything. Is there another way to contact the seller? Thanks guys.

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Administrator October 7, 2011 at 4:45 pm

Not at present, but if you email customerservice@gunsamerica.com we can probably put you in touch with him.

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Mike Hos October 7, 2011 at 5:02 pm

Great, thanks!

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Rick southam October 8, 2011 at 8:52 am

I am a new member and have a shotgun that I can not find out any info on or possibly a rough estimate as to what it might be worth. Is there a section on this web site where I could ask someone about this sotgun ?

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Administrator October 9, 2011 at 4:29 pm

No but the listings themselves can usually tell you by finding one, or buy a Blue Book of Gun Values.

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KenJ October 8, 2011 at 1:44 pm

I’m disappointed that you have chosen not to respond on my request for information of what GA does with non responding sellers. I notice that on both your site, and GunBroker, all the rules seem to be pointed at the buyers with seemingly little action taken against bad sellers.

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Russ B. October 8, 2011 at 6:58 pm

I live in California and I have several beautiful firearms to sell from my collection. I want to begin sell my new Weatherby 300 mag rifle with laser stock and scope, but don’t even know how to start. This rifle has been fired 11 times.

Also, what do I do about transferring the ownership to a buyer so that the gun is out of my name. Every state has its own transfer paperwork rules and I’m not a commercial gun dealer, just a private citizen.

I’d like to start immediately, but to tell the truth, I’m impatient with complicated web sites and need someone to walk me through this process.

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Administrator October 9, 2011 at 4:28 pm

It isn’t complicated. Just click start selling now. California has its own set of rules that few of us can keep up with, so talk to a local gun dealer if you can find one.

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RodsGuns October 8, 2011 at 11:27 pm

KenJ, I am pleased to admit that sometimes I am one of those non responding sellers. When some jerk makes an offer to me 30% below the listed price, he doesn’t deserve a response, or in my case, doesn’t want to hear my response. Or, I am asked where the 2% wear is on a 98% gun, that is unanswerable. Or, if I feel I need not respond to sell a gun, why should I? Or, if I am waiting for an earlier buyer’s inspection period to expire, I don’t feel I need to give a daily report to subsequent interested buyers if the offer has been accepted. I will remove the ad when the sale is confirmed. If you try hitting “Buy It” at the listed price, rather than asking a seller question, he will respond. A seller has no responsibility responding to anything else, and GA has no need or interest in to why a seller hasn’t responded to a buyer’s question. Or maybe the seller just has more in his life than answer questions, that he deems unneccessary to answer. Read the description of the gun and ad more carefully, that might help. See, you got a response to your question.

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KenJ October 15, 2011 at 4:18 am

Thanks for the response.

I agree that there are occasions that responding doesn’t make sense or isn’t practical.

However I didn’t see a response to what I feel is a basic question worthy of an answer – “When a seller reports a sale, does that automatically delete the ad?”

This directly ties in with my also unanswered implicit question “if a sold ad is still up weeks later then why isn’t it deleted by GA after a very specific time frame?” I used a specific example of sold ads up weeks later and I got no responses from all three sellers. Would you agree that after a month the item is sold or not? If the sale falls through relist it. If it doesn’t fall through then after the deal has been completed on both ends DELETE it! If the seller won’t delete it then after that specific time frame GA SHOULD. Want an example? Go to Item Number: 956337414. It would seem to me the GA has a vested interest in this. If an item HAS been sold then wouldn’t they be interested in their commission? If GA HAS been paid then, again, delete the darn thing!!!!!!!!!!!!!!!

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Administrator October 15, 2011 at 8:23 pm

We are working on a new algorithm system to deal with listings that have open inquiries on but he seller hasn’t responded. When a seller reports a sale it does mark it as sold, and the ad comes out of the search, but the page is still up with the sold sign on it.

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Philip Huss October 9, 2011 at 5:41 am

I made a mistake that may cost me a selling fee but rifle was not sold. How do I contact GunsAmerica about this?

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Administrator October 9, 2011 at 4:26 pm
John Blackwood October 9, 2011 at 12:33 pm

Guns America,
I’m all for change and it looks like the ones you’re making are good. However, I haven’t been able to post anything for sale in several days! When is the site going to become available again?
Thanks,
John

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Administrator October 9, 2011 at 4:26 pm

Nothing is wrong with the website or your account.

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Bob Howell October 9, 2011 at 3:39 pm

I have a Remington pump 22 that has the letters RW and the number 105068 directly under the letters, I may want to sell it but trying to find information is tough. This gun was bought by my father-in-law in the 1920′s and he said he bought it new when he was a boy. For about a 100 year old rifle this is in immaculate condition. The barrel is 21″ 1/4″ and the overall length is 38″. It has this info on the barrel.
REMINGTON ARMS..UNION METALLIC CARTRIDGE CO.REMINGTON WORKS. ILION, N.Y. U.S.A.
PEDERSON’S PATENTS JANUARY 5 1909, OCTOBER 12 1909 ,MARCH 8 1910, APRIL 10 1910
The Remington logo is on the barrel between the rear sight and the body. Under the Remington logo is the words, 22 short, long, long rifle.
Behind the trigger guard is the name Remington and the letters UMC in a small circle and TRADE MARK under the circle. The only other marking is on the butt stock and it is another larger circle with Remington and the UMC in larger letters.

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Administrator October 9, 2011 at 4:31 pm

no idea sorry

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John Gillette October 9, 2011 at 9:11 pm

Good deal

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Bill Zizzi October 10, 2011 at 11:31 am

Hello

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Administrator October 10, 2011 at 11:40 am

Well Hello!

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nicholas frankie October 10, 2011 at 9:12 pm

Great Site.

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G Imbriale October 14, 2011 at 3:30 pm

I’ve just completed a buy and I’d like to leave positive feedback for the seller. I’ve searched through “my Acct” and cannot find a link to do this.
??????????????????

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G Imbriale October 14, 2011 at 7:22 pm

I can’t find a link to leave feedback for the seller

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Mike Mitchell October 24, 2011 at 3:18 pm

I have a few handguns, a shotgun and maybe a couple .22 rimfire rifles that I would like to sell. I live in California and all guns are legally mine. Do I need someone with a FFL on my end to complete sales or just at the person who is recieving it’s end?
Thanks, Mike

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Administrator October 24, 2011 at 6:12 pm

We are trying to have a california resident write us an overview of the way everything works in kalifornia.

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Mike Mitchell October 25, 2011 at 7:07 pm

Thanks! I look forward to it.

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Stephen DiBenedetto November 12, 2011 at 10:46 pm

I recently posted my first add ,but was unable to upload any pictures. Any suggestions?

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Administrator November 13, 2011 at 12:15 am

It should work fine to upload the pictures.

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Stephen DiBenedetto November 13, 2011 at 9:54 am

You are correct, it just took more time than I expected.

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Steve November 22, 2011 at 9:38 pm

What are the procedures for buying a handgun from the GA listings? I realize any purchase has to be shipped to and delivered to the buyer by a local FFL holder, so how is that handled with a purchase from GA?
(If there’s a page on the website that answers my question, would you give me the URL?)
Thanks………..

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Administrator November 23, 2011 at 2:45 pm

We don’t sell anything. You just contact the seller directly.

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Dave December 1, 2011 at 11:03 pm

How do you use auction watch list?

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Administrator December 1, 2011 at 11:35 pm

You just add it, but it is a little buggy.

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Gary Ivy March 2, 2012 at 11:45 am

I have purchased a gun from a seller and when it arrived it was damaged. I contacted him to let him know and asked for a refund/return. He said he was contacting UPS abpout the insurance and would get back to me. He will not answer emails or phone calls now. Any suggestions on what to do now? This is the second time i have had this happen.

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Joe March 11, 2012 at 4:48 pm

I just want to leave feedback to a buyer. Simple, where do I go to do this?

Joe

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Administrator March 12, 2012 at 11:50 am

We don’t have buyer feedback.

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Scot May 31, 2012 at 7:18 pm

I don’t understand…there are 2 links under “Buying” for Feedback. One is “Outgoing Feedback” and the other is “My Feedback”. This is separate from the link for “My Feedback” under “Selling:Ads”

Here’s the link for the “Buying – My Feedback”:
http://www.gunsamerica.com/Administration/Administration.aspx?ID=8&Goto=/Administration/Buying/ManageStrikes.aspx

And here’s the link for “Selling-My Feedback”
http://www.gunsamerica.com/Administration/Administration.aspx?ID=57&Goto=/Administration/Selling/Feedback.aspx?Location=Received

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Administrator May 31, 2012 at 7:30 pm

That is for nonpayer strikes.

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Joseph Montague March 13, 2012 at 5:15 pm

I am trying to buy a gun and have question for the seller. When I try to send hima message the system tells meI have to update my contact information. It gives me a link to the same page I would get if I went directly to my account and tred to update “user details”. When I up date the info and hit “Submit” it comes back and tells me “the server ecountered an error. Service has been notified and is working on the problem Please go back and try again.”

No matter how many times I try this, no matter which path I used to update my “user details” I get the same error. Can you tell me what is going on?

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greg March 15, 2012 at 9:50 am

I’ve run into similar issues for buying, selling, updating, etc. for things other than Guns America when I used Firefox. I’d try either Google Chrome or regular Internet Explorer and it would work.

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greg March 15, 2012 at 9:44 am

First Time Selling, ok what I’m missing is that I’m a private seller, first time, have the gun “in hand”. First of all, when I sent the gun to Colt for service, I was instucted to ONLY send it Fedex, overnight, $$$. So I’m saying $40 S & H. But the examples show “$6.00″ for S & H. What is the right price/ another way to ship? Also, do I take it to a local dealer, then HE sends it out, for additional money? or do I just ship it to a dealer local to the buyer, and he gets money? Because I understand I can’t just sell the gun to someone else. I don’t understand how that part of the transaction works. Did I miss something?

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Administrator March 15, 2012 at 11:47 am

It is not a law to ship overnight it is a company regulation, so some people don’t do it apparently.

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greg yatko March 16, 2012 at 10:54 am

Hi,
being that I’m a private seller, do I need to ship “to” a licensed dealer, or do I ship to the buyer “from” a licensed dealer?

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Administrator March 16, 2012 at 11:50 am

You always have to ship to a licensed dealer.

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Joseph Hopfenspirger June 10, 2012 at 8:52 am

How do I edit a current auction for verbiage?

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Administrator June 10, 2012 at 12:23 pm

You can’t. We don’t have the ability at present to edit auctions.

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racerxxxr June 15, 2012 at 12:45 pm

Hello,
What about this idea? I want to buy a gun from a seller that is not a dealer and has not credit rating. I send him the money to cover the shipping and he sends the Gun to my FFL, When they receive it I send him the money for the Gun, When he gets the money he calls the FFL and has them release the Gun to me. It’s a bit of a hassel but then we both have a gaurantee and he now has a credit rating for this transaction.

Any thought?

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Administrator June 15, 2012 at 7:37 pm

Too many people involved in the state would make you register as an escrow service.

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StoneChimney August 4, 2012 at 7:35 am

Disregard, found the answer above. No buyer feedback except non-payment strikes.

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Peter August 26, 2012 at 7:23 am

I bid on a 10/22 break down and won. Not hearing anything back from seller. Whwere do I go, or should I forget about it?
Peter

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Administrator August 27, 2012 at 10:23 am

Check your spam folder on Hotmail and complain to postmaster@hotmail.com

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Wilbur August 30, 2012 at 10:38 pm

Hi, I am Canadian and live 20 minutes from the border. How can I register to ask a seller a question. There is no method for me to confirm my address.

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Norman shackley November 3, 2012 at 4:55 pm

I am looking for a new Springfield V-16 Long Slide .45 Super 45.It has to be NIB.I don’t know where to post guns wanted? If that is possible.~:-)

Thanks

Norman

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INDYPAM November 5, 2012 at 8:39 pm

Even though I have filled out all of the forms, confirmed my credit card, confirmed the links via my emails, migrated my data from the buyers account to the seller account—-I cannot get to the option of listing a gun for sale. I still get an error msg stating per below that I cannot sell.
“xxxYou are not set up as a seller yet. It is easy to migrate the data from your existing contact information, or you can enter separate seller information if you are a store. Please click here to set yourself up to sell.”
Help please. Pam

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Administrator November 6, 2012 at 9:20 am

Go into Seller Details in your My GunsAmerica.

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Doug Hennagir November 13, 2012 at 4:02 am

I’m looking for information and/or value of a Mossberg 22 cal. semi-auto. Model 251-C. I can’t seem to find it on Mossberg’s site either. I checked and rechecked the model # and it as not been tampered with or altered. I can only find a 351-C but this is clearly stamped a 251-C. Can anyone direct me or tell me where to find info on it or it’s value? it’s in very good condition and I’ve had it for 30 yrs. but don’t remember where I picked it up. Thanks in advance and thank you greatly for any help. my phone number is 701-221-2217. I’m in Bismarck, ND ( it’s not the end of the world but you can see it from here.)

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Doug Hennagir November 13, 2012 at 4:03 am

I think I screwed up on doing this blog

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Christopher Saidon November 22, 2012 at 2:50 pm

After the sale, exactly how and when do receive payment? Can anyone walk me through the process? Just sold my first one. Thank you.

Chris

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Administrator November 22, 2012 at 4:24 pm

Just contact the buyer to arrange payment.

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Sean waters November 24, 2012 at 3:57 am

A potential buyer has asked for my guns serial number. Is it a bad idea to give your weapons serial number away??? Thanks, regards, SW

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Administrator November 24, 2012 at 6:33 pm

It isn’t a big issue unless you suspect it could have been stolen at some point.

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Sean waters November 25, 2012 at 4:34 am

Thank you! No I am the original and only owner.
Regards, SW

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Administrator November 25, 2012 at 9:50 am

shouldn’t be an issue then. That is why people ask for numbers.

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Sean waters November 25, 2012 at 11:17 pm

Why is it people ask? Where do you go to check such a thing? Would be valuable info to me-thanks,Sean W.

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Administrator November 26, 2012 at 4:12 pm

There is no central database but individual states keep good records and others don’t.

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Sean waters November 27, 2012 at 2:20 am

Where do you go to look for such data ? Do you have any general idea or suggestion? Thanks.

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Administrator November 27, 2012 at 6:48 am

State police.

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Sean waters November 28, 2012 at 4:04 am

.……Thanks!
Regards,SW

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Dale Webster January 12, 2013 at 3:39 pm

I tried to enter a bid on the auction and it asked for a number. What does this mean?

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ken greenlee January 24, 2013 at 8:06 pm

how do you get a new credit card in place and remove your old one. I have an old credit card listed tht I do not have any mre. I tried to put in a new card, but cant figure out how to take off the old cadr. I dont have the old card anymore and have no idea what the old 3 digit code on the back was. Help please. I cant seem to contact anyone with questions at all right now and fell really stifled and cut off. Please help. thanks Ken

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Administrator January 24, 2013 at 9:52 pm

You have to put in the new one then remove the old one.

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RONNIE DINATALE February 10, 2013 at 1:16 pm

What does C&R eligible mean?

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Administrator February 10, 2013 at 3:18 pm

It is a special FFL license for buying collector guns without reselling them.

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coyotegj February 12, 2013 at 10:21 am

I can’t find anywhere if there is an automatic “Auction ending time extension” when there has been a bid placed within the last 10-15 minutes of the auction. This makes it a lot better for buyers and sellers alike. Is there one or not? Thanks

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Administrator February 12, 2013 at 12:28 pm

No.

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Bruce Cantrell February 27, 2013 at 9:40 pm

I recently purchased a rifle, which I received yesterday. The rifle is not as described. I have e-mailed the seller but no response. How do I leave negative feedback?

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tim barney March 22, 2013 at 1:10 am

i have a franchi 22 cent mod 22. I need the part that feeds ” The Rod ” the shells into the gun. The shells feed in the stock. I have been looking for 1 1 /2 years anf talked to 6 guns smiths that can not get me the part , Help Please

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larry March 25, 2013 at 6:48 am

I have tried to do the quick register so I could buy a gun, but I get a message that my email has already be registered and I am using the wrong password. I have requested a password to be sent to me, but that hasn’t happened. How can I contact someone at gunsamerica to get this resolved before the gun is sold.

Thank you,
Larry

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Mike April 15, 2013 at 9:05 pm

How do I edit an auction listing description????

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Administrator April 16, 2013 at 9:22 am

can’t sorry.

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joseph bilarczyk June 6, 2013 at 9:48 pm

IT TOOK ME 1 HR JUST TO FIND THE PAGE THAT ASKED QUESTIONS ABOUT THE GUN I WANT TO SELL
i HAVE 26 GUNS TO SELL
yOUR WEBSITE IS NOT USER FRIENDLY
YOUR WEB MASTER IS EITHER RELATED TO THE OWNER OR HAS HIM BAMBUSELED WITH PAPER CIRTIFICATES….BECAUSE IT IS NOT A EASY SIGHT.
i FINALLY GOT TO THE PAGE TO SELL ANSWERED THE FIRST FIVE QUESTIONS
AND FREEZE.
THE SCREEN JUST SITS THERE.
NO ONE TO CALL NO ONE TO WRITE TO
THAN I FOUND THIS PAGE.
YOU ARE LOOSING A TON OF MONEY WITH THIS WEB MASTER.
i HAVE BEEN IN AND OUT OF 17 BUSINESSES IN MY LIFE.

SOME EMPLOYEES JUST BULLSHIT YOU TO DEATH HOW GOOD THEY ARE BUT THE BOTTOM LINE
LOOK FOR ALL THE CUSTOMERS THAT FALL THRU THE CRACKS.
jpb

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Administrator June 7, 2013 at 11:09 am

so the link at the top of the website that says start selling now, that is of course on every page is too confusing? what would you suggest?

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Leanne Murphy July 19, 2013 at 2:05 pm

How do I edit the listings that I am signed up for on your On Demand? I need to close a couple out and add some more and I am so confused on how to do this???????

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Administrator July 28, 2013 at 3:57 pm

It is in the panel when you click the current OD listings.

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Len August 19, 2013 at 1:57 pm

How to remove an item from wait list? I am not interested anymore.

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Administrator August 19, 2013 at 9:32 pm

Scroll all the way to the left.

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Len August 20, 2013 at 10:17 am

Nothing is on the left. How to cancel my memebership?

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Administrator August 25, 2013 at 8:37 pm
dan August 26, 2013 at 12:35 pm

how do I edit my dealer info? such as Phone and Address? Tried to change them and it won’t let me..

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Administrator August 27, 2013 at 2:53 am

It is on FFL details

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James P October 19, 2013 at 8:24 pm

How long am I on the hook waiting for a seller to get back to me?

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Administrator October 20, 2013 at 9:00 pm

After a day it is best to call, especially if the seller or you are on AOL, Comcast, Bellsouth, or even Yahoo for mail. A couple days is usually enough to say goodbye if they don’t answer.

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alex October 20, 2013 at 5:50 pm

Dear Mr. Administrator:

Hi, I’ve sold a Thompson Center 36 Cap and ball aprox three weeks ago. The item nu was: #977281274. I also listed it on the classifieds. I did not see any rules applicable that would prohibit in doing so. I sold my item nearly the same day of listing. I cannot figure out how to close it (sold) so I removed the entire add from the auction site. However, i cannot get feedback and i cannot send feedback. I cant even find the buyer’s email or info before i erased the item and of course afterwards.
I’d like to sell another gun but I cant until i get feedback, it was a good sell and I’m sure this fellow Mark, would leave me good feedback. Also how do i remove the classified for this cap and ball. I did get a odd question about selling a pistol? And I’m almost nearly certain when i initially logged on to my GA page I saw another item for 596.00 up for sell. But as I perused thru my account and returned to where I thought I had seen it. It was no longer there. I have had my Ebay account Phised about 7 years ago. Where my account was comprimised thru a local libraries server. The item was a 35,000.00 truck of which Id never laid eyes on in my life. I reported it to ebay and they quickly resolved the matter with themselves and with Yahoo where my login info was hacked and changed and locked from my attempts of standard login. Please respond as quickly as your time allows.

Kind Regards,
alex

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Administrator October 20, 2013 at 8:59 pm

Look in your closed items.

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John Shirley October 28, 2013 at 9:33 pm

How do I edit a listing,it hasn’t a bid yet, bur I can’t find where I can edit It.
thanks

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Administrator October 28, 2013 at 9:49 pm

Can’t edit auctions. Just remove and repost.

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Dave Gillis December 24, 2013 at 8:47 am

We are in the process of purchasing a gun on gunsamerica and Thank You for maintaining a forum where I can find items not available locally. We agreed on the price and s&h but when the seller attempted to send the item (ups)(handgun) he found out the cost was more than double. Where does GA come up with shipping expense? Or does seller pick one, Because handguns must be shipped via “common or contract carrier” (UPS/FedEx) and they require “Express shipping” the cost to ship a Beretta 950 from Texas to AZ was $70.33. The $40.34 difference the seller wants prior to sending the item. The additional expense is significant but the delay is more important as the item was suppose to be a Christmas present (Not going to happen). Thanks again and Please advise if there is a way of planning a closer estimate on shipping expense or a cheaper carrier.

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Administrator December 24, 2013 at 11:10 am

They can use USPS dealer to dealer, but not private seller to dealer.

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Tom January 25, 2014 at 3:57 pm

I just listed a gun today & I received an email from ….@yahoo.com asking with a link to click on requesting my verified address shown below.

Greetings thomas stade,

A GunsAmerica user by the name of Jim Roth (Jim Roth) has requested that you send your GunsAmerica Verified Address.

You can click here to send it, or log in to your GunsAmerica account and click the “Verified Address” link in the left nav under “Account Details”.

I take it from the protocol I have read for your website that this is a spam, since there are no messages in my inbox.

Am I right?

Thank You, Tom

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Chris March 4, 2014 at 1:49 pm

Hi I had a question to a seller for an item in a auction but can’t find anywhere how to contact him? Thanks

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Administrator March 5, 2014 at 1:51 pm

There is a contact/email seller link on the page.

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